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Original Comment I returned products to the Daytona Beach Sam's Club (1/8/14, midday) and received gift card as credit. Shopped in store and spent less than half the credit amount. Went to cashier who somehow screwed up the numbers and told me I owed them about $8. She argued with me when i told her she was wrong. I insisted on a manager. <br /> <br /> Assistant manager comes over, doesn't speak to me but accuses me of using the card previously (I had just got the card and I would be on their video machines as proof I wasn't pulling one over on them). This was said in front of other customers who were also shocked at the treatment I received (i.e. cashier rolling eyes, etc.) I insist on talking to someone higher than her. She then fools around with the register and gives me a credit showing more than I should have been given. I start to leave go back and tell her she's wrong again, and over and over she's rude to me. I keep telling her &quot;you're now giving me too much money back&quot;. I simply want this correct, but I'm being given an awful time *in front of other customers*. I insist on someone else and the &quot;real manager&quot; appears (big tall guy) and immediately he's unfriendly and rude when I tell him I just want to give them their money back, that this is wrong. It's really simple, I said. He then says the assistant was right yet I have the proof (receipts) and I am sending copies of the receipts by snail mail to Sam's corporate headquarters, all the corporate team. I am shocked to be mistreated (it's on video) since there is a new BJ'S up the street. Maybe I wouldn't be abused there. Sam's manager did eventually correct the amount owed to me and reprinted a correct receipt but not without a lousy attitude, no apology, and offensive to me. I can't believe the ugly attitude presented to me, an innocent customer spending money in their store. Shame on this's store's treatment of a completely innocent, honest, mature long term customer. Register receipts and surveillance video don't lie!!!

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