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Original Comment I have tried to get att&t u-verse twice now at my home and at&t has done nothing but waste our time and not let us know what is going on. I would like to speak with someone who is competent and can tell me what is going on. I have had 5 appts. and have missed a number of hours at work and still the tech leaves without saying a word and I get a text message saying I need to setup another appt. This has been going on for about a month now and I want to be reimburse for wages lost. I would like to speak with a manager about this ASAP. My name is Tony Castillo and my address is .This is the second time I have tried to get Uverse just to be pushed around once again by at&t. I will be escalating my call until I get a response. This is very unprofessional and I think people should know how at&t treats their customers.

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