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We purchased our Husqvarna mower May 2013 and have had nothing but problems. Since the time of purchase the blades fell off a couple times, a spindle broke and the battery needed to be replaces twice. Each time the customer service department was contacted, they would send us to a local shop (Pocono Tractor) that has contracts with Husqvarna. Each time we would get our mower back from them, we would still have the same issues occur after a few uses. This local shop now convinced us that the mower we bought was the wrong model for the size of our property. So after purchasing a zero turn for $5500 from them, we had the same exact issues as the one we already owned. The very first day it was delivered, the blade fell off after the guy showed us how to run it. His excuse to us was that the manufacturer must have not tightened the bolts all the way, then told us he had to come back the next day to put it on, since he did not have any tools with him. On the second day of owning the new zero turn mower, we put the key in the mower to start it up and bring it outside so the blade can be put back on, but the battery was dead. We contacted our bank to see if the check was cashed and since it was not, we put a stop on it. We contacted the local shop and told them to come get this expensive piece of crap machine thats in our garage and fix our other Husqvarna and we'll pay the cost. We got our mower back last week, but had to wait and use it since our roof was being replaced. I started cutting my grass today and was able to get the front done, but as soon as I went to cut the back which is on an incline, the mower started making noises like the blades are rubbing against metal. Afraid that something is going to break again, I shut the blades off and took it to my driveway where it looks like the belts are loose and my deck is crooked. I am now waiting for the corporate headquarters to open up at 8am to complain about one of the worst machines we ever owned. I know for a fact that nothing will be done about this matter, but we are still taking the mower to a different shop to be inspected, and will consider taking legal actions if it is discovered that the shop was not fixing our machine the correct way, plus making us dish out tones of money since all the problems were supposedly "not covered" under the extended warranty we paid extra money for. Further updates will be provided.


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