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Original Comment Placed an order online, tried to cancel, order shipped anyway. Tried to return item at Sam's club #4721. Manager stated that online orders are not accepted in the stores. Called member services, they called the store and the manager said she didn't know how to do returns for online. REALLY!!! So, after talking to 4+ people...I still have my items. And, I'm still trying to return them. All I can say is Courtney (supposedly supervisor) you need some customer services skills. If it wasn't for customers you wouldn't have a JOB!! How dare hang up on me!!!Sam's Club customer service is just HORRIBLE!!! I am cutting up my card and sending it back to them along with these items. WARNING!!! IF YOU SHOP AT SAM'S ONLINE AND NEED TO MAKE A RETURN..BEWARE Corp office you need to look into these issues!!!

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