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Have not received a bill from Koodo on one account in 2 months. I called and made complaint; Koodo said it was fixed. Still have not received a bill now for 6 months, and they stop sending a bill on my 2nd account for the last 4 months. I have called 3 times to get this resolve; was made to feel it was my fault for not getting a billed. Made my payments, but received a text, not a bill, that one account is over 115.00 with no explaintion how it got that high. Have been with Koodo for 5 years. They have really gone down hill in custmor service.


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