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Original Comment I mailed a Company cheque to they claim no payment received, no cheque is returned through Canada Post and made a big deal about accepting a cheque in the first place. <br /> <br /> When calling this Robson Street number, Executive Office, where Jacinta answers the phone, met with nothing but opposition solving this problem. Continually receive we don't talk to anyone in the Eastern Office by phone, stalling and will receive call back.<br /> <br /> Can you believe NOONE HAS A PHONE NUMBER. On the upside because I could not provide this office with the name of whom I have spoken to in the past they cannot assist me.<br /> <br /> Thus the solution is to collect names, so the customer can quickly answer these questions to help steer conversation into problem solving rather than who's name and whom did you speak with to better solve the problem of a cheque noone appears to know where it went. LOL:(<br /> <br /> Thus I was provided with an email to better diffuse the silly questions that take away from problem solving to &quot;baffle with bs&quot; and I can quickly ascertain through creating a folder in my email about whom I spoke to becuase TELUS apparently does not have phone numbers! LOL:(<br /> <br /> In this entire time not one person has requested the actual pone number I am calling in about but well the rest is above - GREAT DISCOUNT CARRIER

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