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My name is Lervetris Cook. I booked a round trip flight with your airline on January 18th. The fight was scheduled to leave Raleigh/Durham on February 14th at 4:50pm on flight 5107. I arrived at the airport at 4:25 and was told that I could not check my baggage.When I asked the representative at the ticket counter what my options were I was informed that I could take a later fight, which would not be until the next morning.That was not a viable option for me as I reside in Archdale, NC and needed to be in Detroit, Michigan on February 14th. I ended up having to purchase another ticket with another airline so that I could reach my destination on time. I have flown Delta for years and have never experienced any problems. I feel that this particular situation could have been handled in a more professional and accommodating fashion. I realize that my allegiance to fly Delta airlines for the past years has played a tremendous part in increased profit margins for the company and I would hate to have to make the concious decision to not choose to fly your airline in the future. I really feel as if I should be compensated in some way for the way I was treated at the Raleigh/Durham airport.


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