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Original Comment We have a Haier 12000 BTU model #ESA412K-L air conditioner and it does a good job cooling the rooms, but I would never by a Haier air conditioner agian. It is just sooooo loud we can hardly hear the t,v. that we have to turn the volume way up. And it is not fair to our neighbors who are very friendly,nice neighbors who never complain about our tv being up so loud. I feel terrible about the situation. I did research on air conditioners and I wish I would have done that before we purchased the Haier because I never would have purchased it. The research said that Haier a.c.are known for being so loud but people are enticed to buy them because of the pricing of the units. Your company may just want to try and make a Quieter air conditioner. I went and bought a different air conditioner from another company.

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