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Original Comment I will never buy another Cuisinart product! I have a coffee maker - less than 1 month - and it won't make coffee. It doesn't get hot enough to brew and comes out as warm brownish water. I sent an email to customer service to inform them of the product. I wasn't looking for compensation, just thought they should know. I did get an email response from customer service letting me know that they "do not make any accommodations for dissatisfaction", and that is a direct quote. That has to be the most outrageous thing I've ever heard from a customer service representative. I will NEVER buy another Quisinart product and will tell everyone that I know. I thought I would forward that email to the CEO, but then started reading about how they just don't care. How sad! They sell expensive products by name only, not quality. Buyer Beware!

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