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Original Comment Today 1/25/21 fiance and I booked a week with a local Avis 104 E.Long St Columbus, OH for local travel as his car is being repaired. Upon arrival,front desk guy named Fuad told my fiance that he needed 2 forms of ID although he was using a major credit card. Ok cool tho thats not normal he did have to show 2nd form in Chicago last month when renting. They accepted an additional credit card as 2nd form. Well Fuad at this particular location tells mu fiance that he wont accept his credit card, a Navy Federal Credit card as 2nd form! Well Fuad what would you like me to present? A passport was his answer!! We asked so if my fiance a Black American who was born in the US does not have a passport he cant rent a vehicle with Avis?? Yes was his answer! Unbelievable!! By that time I was livid because Ive been renting since old enough to drive and I knew we were being discriminated against! :( This guy was a foreigner working in the heart of downtown Columbus.i asked was that location corporate. He paused so I restated the question and he replied no which is a lie. Asked for his superiors number he gave me a fake 800 number. I got his name ans td him that I knew this was bs and that Id be reporting him to Priceline whivh Ive already did, to Avis whivh Im doing now, to 10TV which Im contacting next and a prominent anti discriminate FB group with over 75 THOUSAND Colu.bus Ohio members. Both my fiance and I own a combined 5 businesses and to actually be refused service made me cry. We are in the Hertz presidential club. So we left and were in and out of there without even showing a credit card. Was a bit more but to be treated like humans we didnt mind. Called 3 other Avis locations all said that as long as you have major cc no other forms required. Smh. I'll be talking this one over with my attorney.

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