Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment March 20, 2021 my wife and I visited your monroe, NC location. After a brief wait, we were seated and we gave our order.<br /> Texas cheese fries, a chicken bacon ranch quesadilla, and a ten ounce steak was our order. I asked (leslie) our waitress to place broccoli with cheese on a separate plate for my wife.<br /> Our food arrived, my wife's chicken quesadilla had no chicken and my steak and shrimp with broccoli on my plate with no cheese. Leslie actually said,&quot;they gave me the wrong order.&quot; Implying the cooks messed up her customer's order. I didn't order steak and shrimp.<br /> Both plates were sent back.<br /> Second delivery my wife's chicken quesadilla had very little chicken and my steak plate still had broccoli no cheese on my plate.<br /> My plate sent back again.<br /> A chili's employee brings broccoli and cheese back. It looked like shredded cheese nuked in a microwave.<br /> My steak delivery (3rd) time and it didn't look like the ten ounce steak I was being charged 4 dollars more for.<br /> I asked to speak to the manager.<br /> He listened to our complaint and replaced both meals with hamburgers. Very good hamburgers considering we didn't want hamburgers initially.<br /> The manager returned with two fresh sweet teas that were unsweetened.<br /> We were not charged the full price for our meal, thankfully.<br /> I would like to say we were dissatisfied, but that doesn't say enough.

Feedback

Your Name

Your Email

Verification