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Today I filled my car at the BP (Han-Dee Hugo's) in Garland, NC. Went inside to purchase a food item. Waited in line for the five customers in front of me to finish. Upon reaching the register, I was asked to wait to get my food item because the cashier needed to clear the line of other customers. Really! I had patiently waited my turn, why couldn't the other customers do the same. I asked to speak to the manager whom was called on the telephone, only for the manager (Deanna) to say she was unavailable and I needed to contact her tomorrow! What happened to customer service???


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