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Original Comment Hello:<br /> <br /> The reason I am contacting Fifth Third Bank is because I have tried for approximately 2 years<br /> to find out why each month Fifth Third Bank is taking a fee out of our business accountant. For the last (almost) 2 years $19.95 has been taken out of our business checking account. I have try on many unsuccessful occasions to have someone from World Pay and Fifth Third Bank try to help with this matter. <br /> We had set up the use of Charge Card payments by our customers through Fifth Third. When starting this system up we agreed to only pay when we used the cc system. <br /> I have never come across a bank with the worst customer service ever. Fifth Third does not care about the customer, the only importance to Fifth Third is getting customers to sign up <br /> for their services. Of course, after that the customer is on their own. <br /> I would very much like to get this matter resolved. I have even filled out and submitted the form from World Pay online which was suppose to stop any fees coming out. Of course, someone forgot to explain this part to me when we initially signed up for the service. <br /> <br /> Thank you,<br /> Mary Defibaugh<br /> A Home Craft Remodeling, Inc.<br /> [email protected]

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