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Glad I am seeing complaints here. My mom passed away. I canceled her service. Was told I will hear from a manager. The cancelation fee probably will be waived. Meanwhile they canceled one of the services and charged the cancelation fee. Didnt hear from a manager til I called again. So if people don't feel badly enough that their loved ones passed away, they need to be punished for it monetarily too?! Completely appalling.


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