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Original Comment Opened a claim with Jeep corporate due to engine issues at 92,000. Kept records of all maintenance records and oil changes. Mechanic states they see a lot of these cars with engine trouble at low mileage. No one bothered to call me back from the claim department. No one asked for any of my records or anything to investigate my claim. When I Called today I spoke to a woman who clearly is insensitive to the situation, I got no feedback other then my claim was denied. After speaking to two other reps they told me I would receive a call from someone to discuss me claim. I never received a call at all, she didn't want to provide me with any information regarding her upline so I could speak to someone and after she insulted me for asking those questions I had to give it back explaining again what I was told. So she supposedly put in a supervisor call back after telling me there was no one to escalate the call too. If she was in my shoes based on her attitude towards my claim concerns she won't be getting any raises or she should quit because her customer service skills suck.

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