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Original Comment store #11<br /> <br /> The &quot;Patel's&quot; there are dreadful and unprofessional. There are countless interactions there that have made me cringe, but nothing as spiteful and hurtful as on Memorial Day. They upset me to the point of having to take this time out to make sure it's been at least documented once. <br /> <br /> To be honest, I have NO FAITH IN THIS PROCESS. By this I mean, I do not believe anything will change at this location. Please, prove me wrong, but the culture and staff must be addressed. <br /> <br /> Let me list some actions I've personally witnessed at this station from ALL THE STAFF! The culture there is to:<br /> berate the customers<br /> hurry the customers<br /> yell at customers<br /> not replenish stock for customers <br /> not maintaining clean bathrooms for customers <br /> not displaying bathroom log for customers <br /> not being professional to customers<br /> speaking about customers in other languages in front of customers (Hindi mostly)<br /> <br /> BUT... this isn't my issue. I am contacting you all to inform that my Capital One Mastercard has been cloned from this gas station, twice. <br /> I conveniently like stopping at this station, because its right at the turn into my neighborhood. I have stopped going here not only for the TERRRRRRIBLE people that work there, the dirty station, overfilled trash cans, dirty windshield water, broken air machine, inaccurate gas price display, and terrible lighting at night (to name a few). <br /> <br /> This place needs a restart. It's by far the worse Sunoco I have ever visited. There is another Sunoco in Bartow that is the complete opposite of this. <br /> <br /> If I were Sunoco, I would be embarrassed to know you have store operators like these under your umbrella staining the good fabric of the Sunoco brand. <br /> <br /> Do what you will with this intel. I do wish something positive comes out of this email, in favor of the customer and Sunoco. The Patel's need to reevaluate why they got into the business. They should be ashamed of themselves and so should Sunoco for employing staff like them.

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