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Original Comment Good Morning,<br /> <br /> I would like to say that I am absolutely distrubed by the lack of customer service by your company. 3 weeks in a row I have had no call no shows for a bed bug follow up treatment. This is unacceptable!!!!! i have taken off of work so have lost money from that and also lost money on mypersonal training sessions that I have had to cancel because of waiting to hear from your techs of when they would be arriving. last night was the last straw after the third no call no show. i contacted my rep Eric last night he said he would be calling me in 15 minutes that was at 5:20 pm. I went to bed at 9pm because i had to be at the gym to meet my trainer at 5am and had not heard from Eric. Woke up to a message from Eric this morning stating he had text and emailed 2 managers and that they replied they would contact me today. I better hear from them or there will be hell to pay I will be filing a lawsuit against the company. We need the bed bug issue resolved and this is not helping to get it done. I did not pay your company $18,000 to get piss poor service.<br /> <br /> Not only did we have no call no shows but on the first visit they were to pack up my mothers room bag all her clothes and stuff like that. they did this but took down the curtains and put them in bags still on the curtain rods and bent all the curtain rod. They also took food and put it the bags with the clothes. I was told all the bags would be placed in the basement and came home to find all the bags at the curb like they were trash. the dehumidifier that was supplied has died and is to be replaced and that has not been done either.I should not be dealing with this or losing money to boot!!!! I need a resolution and I need it quickly.

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