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Original Comment Hi Boost Mobile,<br /> <br /> I hope this message finds you well. I'm reaching out to express my frustration and disappointment with the recent experience I had at one of your Boost locations.<br /> <br /> When purchasing and activating a SIM card for my phone, I was informed by the Boost representative that I would receive 2 free months of mobile service. However, to my surprise, I received a bill the following month stating that I have a payment due.<br /> <br /> I discussed this issue with a representative at Boost, and unfortunately, I was told that there was no such offer. I had a witness with me during the transaction who can verify that I was indeed told about the 2 free months of service.<br /> <br /> Additionally, I paid $35 for activation. If I had been correctly informed, I could have purchased the SIM card at Walmart and activated the service myself without the need for a middle man. This, in my opinion, is a form of false advertising.<br /> <br /> Furthermore, I called Boost to add the ACP to my account, but for some reason, it was canceled the day before the payment I was supposed to get free was canceled. This has added to my frustration and confusion.<br /> <br /> I am reaching out to bring these issues to your attention and request a prompt resolution. If this matter is not addressed satisfactorily, I may have no other alternative but to cancel my service after the payment due date.<br /> <br /> I appreciate your prompt attention to this matter and look forward to a quick resolution.

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