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I have a Kenmore Pro side by side and have had Sears come out over 8 times. This Friday will be the 9th. The freezer will not keep a constant temperature and the ice maker is not working again. We have lost food items 2x and can only be reimbursed once. The techs they send out are not trained on this appliance. When they diagnose the problem I need parts and of course we need to order them. So, you wait another week for the parts and for the tech again. NEVER, NEVER will I purchase a Kenmore product or anything from Sears again. This is a samsung in a Kenmore box.


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