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Original Comment I have lived in my home in cincinnati for 15 years and have had TIMEWARNER cable for this long.In fact i have had "TIMEWARNER" three services cable , phone, internet service 11years. My cable service is "HORRIBLE". I had a NEW cable box installed 8-10-2012. Since then i have called 7 times and i still have problems. I deserve a CREDIT EVERYTIME that my service goes out. I pay 150 dollars a month. I have been told it is a software problem, REALLY thats your problem timewarner if you know this then fix it. My mother lives 5 minutes from me and she has the same cable box for 12 years and never has had a problem. Not that ANYONE probably will EVER read this or get back to me reguarding this problem . I'll bet money no ones does.

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