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Original Comment An acct. was opened up in my name, unknown to me - former g/f who had to be evicted. She paid all the ATT bills for the 3 years she opened the acct. as I had no knownledge of acct. (assumed it was in her name as I never signed a contract, paid a bill nor was ever contacted by ATT) until she was evicted and musta changed the contact info to my name for ATT to get off her back on mos. of unpaid bills. I contacted ATT immediately - not knowning the acct. #, security code or security question then were unable to assist me nor aid in me trying to establish service/new service for me?? I responded to emails I was now receiving immediately w/phone calls (no response emails?) only to be transferred around endlessly with no resolve. I try stopping by an ATT store (taking 1/2 a day off) to get help in resolving this unpaid bills and return their equipment, little help there - they wouldn't even take their equipment back - only help I could get there was if I was interested in ESTABLISHING NEW SERVICE. I wasted another hour on the phone w/them there transferred all over the place. I finally get a call from a Katie Schultz advising me that service will be disconnected from the point I, I, I first contacted them over this fraudulent acct. - in the process on hold of issuing credit to that point - disconnected again. I get an unreadable e-mail yesterday something about equipment return and how I'm responsible to get it to a UPS store etc. I have obtained the home office address and will contact them concerning this issues next. If someone stole my mail and opened up an acct. in my name, where is ATT's responsiblity to verify the ID of this person? It appears to me the salesperson knocking on doors is more interested in closing the sale anyway possible for his or her commission and ATT failed in verification - 3 years I never heard a peep from ATT - now with unpaid bills mounting from the person who opened the acct. w/ATT's aassistance/encouragement ($) I'm suddenly the victim left holding the bag? My credit is in danger of being harmed and I am in the process of contacting my atty. for steps in resolving this matter, hence the direct contact w/ATT's home office - 2

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