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I've read a comment from: R U KIDDING, and like that customer, My husband and I are also fed up with Time Warner Cable. We have been a customer for about 6 years now, and up until a few years ago, we have been having nothing but problems. Every time we call to have the problem fixed, they tell us its a TV channel issue or the DVR box. We have had technicians come out on many occasions to solve the problem or replace the box and also have drilled a hole on side of our house to run a cable. Still, we have problems, and also when we try and tell the representative about our on going issues, we get hung up on. We are done with Time Warner. They keep raising prices for customers while Time Warner gets richer. WE WANT QUALITY SERVICE!! Is that too much to ask. Get your heads out of your asses and come up with quality service. We are not the only one's who have problems with Time Warner. FIX THIS


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