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Original Comment I recently had a terrible experience with EXPRESS SCRIPTS / MEDCO.I mailed a check for prior prescriptions,and also mailed a NEW FILL for a medication I been having filled with MEDCO for years, perscriptions went to Cinnacti Ohio,and check went to Payment Center Philadelphia,Pa. The script was received before check...I was told by Express Scripts.I have continuousally,only to be told it was not received. I receved a call from Customer Service on 12/24/2012 that I should call about medication this call went to my voice mail6:30 p.m. e.s.t.I immeditely called back Customer said did I want that script that was due to sent out on 12/26/12. but they needed a check for $ 161.74 this would include the check that out and not received, I asked has that check come in? NO! then I check my access banking acct. 12/25/12 at 6: 30 a.m. EST. that check was cashed by them on 12/24/12, just a bunch of liars!!!! I then called customer service supervisor said I can't send out the previous script until I receive check for $ 50.00 because that is your limit with us because DUPONT no longer has a contract with them as of JAN. 1, 2013, that not my problem, they deliberately held check so they would not have to fill this last script that was due to ship 12/26/2012, after lieing about check not received,now it's 1/2/2013. This is in NO WAY how to handle business, or treat customers. I have an e-mail address, telehone, or by mail never was I told about a $50.00 credit limit because of DUPONT suitation ,also my check being held, and lie after lie being told to me, until it was convient for them to not fill script because I start with new mail order co. for scripts Jan.1,2013. This is a terrible company!!!!they don't care about customer only making MONEY!!!!

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