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Original Comment I have been trying to obtain an order that was placed on 11/21 for my grand daughters christmas- After three hours of trying to get a live person on the phone and very poor customer service from the receptionist at the main corporate office, i finally got a live person no answer machine or voice mail- Trying to get an EDD on the order. Was told that Apple placed on back order QVC shared no responsibility in the issue- even though they did not notify me of the shipping delay- I informed them that I receive approximately 3 emails a day from their company trying to sell me products. On 12/21 a different item was ordered as a replacement for the orignal. The supervisor who assisted never told me that this item was also placed on back order. as of today 12/31 still remains on back order and my grand daughter still has not received her christams gift and no one can tell me when or if it will be shipped. They did however say they gave a twenty five dollar credit for the inconvience and that they would put in an IOU link for the payments they approvals they had secured with my credit card. I laughed at that an informed them they could not keep money for an item they never shipped and they agreed it really did not mean anything just BS. This has been the poorest xustomer service I have ever received from a large company that does so much of their business on-line- I will not be ordering anything else from QVC in the future. --It is a joke -as if 25.oo would make up to achild that she did not receive her IPAD .I will go to APPLE and get the IPAD. QVC really screwed this Christmas for a little girl!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!<br /> <br /> SUSAN

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