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I was overcharged by 3k. The phone reps told me why I scrolled over the seats to see if they were available, I was charged each time. Also due to my pet carrier, we had to move seats and I was again charged. My carrier was a standard and regulation approved carrier. I paid over 2400.00 plus pet fee. Then I was recharged over another 2000.00 without my approval. I want my money returned. I am a very easy going person, however, this experience changed my companies flying practices. I need it resolved.


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