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Original Comment Once again I am disappointed in AAA service. I have a F250 crew cab with a dog box on it. It is a big truck. I have broken down and need a tow 3 times, and each time I have told the AAA operator that I need a LARGE flatbed. And each time, they send a small flatbed. It happened again this morning. The worst service I had was when I had my truck and a trailer with 6 dogs on it and I asked the operator to make sure that the flatbed had the ability to tow the trailer. She said she couldn't be sure of it????? There was no way I was going to let any of the 13 dogs out of my sight. How about if she had answered, &quot;I will do the best I can&quot;! People broken down on the highway need to feel like they are being helped.<br /> <br /> When AAA called this morning to make sure I had been towed, I explained to the operator that AAA has a communication/procedure issue, she was apologetic and polite. I told her it wasn't her fault, but that somewhere in their procedures there is a breakdown in communication of the broken down drivers needs and that she should bring it up to her boss or bosses boss.<br /> <br /> The other complaint I have is that when you call for roadside assitance, you should be able to quickly get a person. This morning I had to go thru 3 menus before I got a human.<br /> <br /> I have lodged these complaints before, nothing will happen. Time to find a replacedment for AAA

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