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Original Comment wonderful!!! please read all of it. it was valentine's day weekend and i was out enjoying myself. it was the actual day, and i was coming home late. i knew that i needed to deposit some money into my account, plus i didn't want to carry around that much cash. so i went to the ATM to make a deposit. it was after hours, but i had used the new cash deposit feature before. i couldn't totally remember when the deposit would actually take place, but i knew i didnt want to get up early either. well i deposit the $200 cash and it accepts it, but i had more money to put in. so i hit the more cash button and place the money inside. it gives me an error message and says that the money i just added could not be accepted, and gives the money back. no problem, i'll just try it again. well...the machine times out and never goes back to any of the options. i get no reciept and the orginal $200 was never credited. WHAT ONE DA** MINUTE!! so i say to myself, maybe it takes a while to credit, so i deposit the remaining money that it just rejected. well it accepts it as i thought it would, but now theres an immediate credit. i'm like da**!! now i have to be up here 1st thing in the morning anyway to straiten this out. so i come up to the bank and speak with the teller. she tells me that she doesn't see the deposit and that i have to call the 800 #. i was pissed about that, but ok. i call the number and she tells me that she cant help me and that the bank should have handled it. so of coarse, im still sitting in the parking lot because i need my money! so i keep her on hold and walk back into the bank so she could speak with the teller. they talk and get me to speaking to whom i need to speak with. after explaining to the woman with the heavy accent what was going on, she tells me that she can do a credit for me. i say ok, kool. but she goes on to say that it wont take affect until the next business day. that's on tuesday. today is friday, some holiday on monday so yall will be closed, and i wont see this until TUESDAY!! no and maam! i need my money today!! i have the ballet tonight at the fox, and a stage play tomorrow. my girl just had my first child and i've planned this long special weekend for us. I NEED MY MONEY TODAY LADY!!! u dont take your girl to the historic fox theatre for the ballet and then to fu**ing mcdonalds for dinner!! she says thats all she can do. i say well fine, i need to speak with your supervisor. she places me on hold, and comes back and says my supervisor says it SHOULD be there tomorrow. i say "should"...what is your supervisors name? she refuses to give it to me and says why do i need it? i say because when this money doesn't show up tomorrow, i need a name to attach to the phone call im GOING to place. she says it should be there. i say i NEED A NAME!!! she says i can let you speak with my supervisor. and i say that was who you were suppose to be putting on the phone the first time you placed me on hold. so she places me on hold again. this time, i actaully get her supervisor. ms. mary, God bless her heart, tells me that she can save my LIFE!!! she explains that what she can do is give me a credit of the missing $200 until the other credit can post. this way the money is available for me to use. THANK YOU!! THANK YOU!!! THANK YOU!!! it took some work, but THANK YOU for saving a very VERY important weekend for me!! it was very frustrating knowing that the machine messed up and stole my money. but they were able to fix the issue and save my weekend!!!! THANK YOU!!!!

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