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Original Comment Respect Sir/Madam <br /> I, XXX as a dedicated user of your Nissan rouge car consider it my responsibility to inform and complaint about the selling methods used by sales persons to sale cargo liner. I have been almost harassed by your salesmen and manager in their intention to market and sell the product.<br /> I got this car on 14 February, 2013 through XXX company. I worked with this company and this company lease car through XXX leasing company. Your sales person YYY who worked as sales and leasing consultant in Dilawri Nissan show room, Regina Saskatchewan, Canada. He deal with my company and do all document and process. He know about all policy and leasing terms and condition. The time I pick up my car on 14 Feb,2013 he handed me car and document of car and ask me that do you want cargo liner in trunk. So I clearly told him that this is not my car I worked for company so what ever comes in company policy that you can put in car. He told me that I will talk to your leasing company and get it for you. After two days I got call from him on 16 Feb,2013 that he got approval from my leasing company and I can able to get cargo liner. After picked up cargo liner next day I got mail from leasing company and fleet manager that I have to pay for cargo liner because that's not include in company policy so I again went back YYY to returns cargo liner because I didn't use it yet. But that time he said to me that he will talk again to my leasing company about that and gave surety to me that you would not suppose to pay for that I will cover that from your leasing company as I told you. After two days I got mail from my leasing company again that cargo liner is not covers in leasing terms. So YYY and Nissan sales manager ZZZ covered that money from me to pay for this cargo liner which I didn't ask for that even. <br /> Dilawri Manager ZZZ did not inquiry about case and take step against his employee for his fault. He collected this money from me. First off all I didn't ask for anything because this is not my car company gave for job purpose not for entertainment. Your sales person sale this product to make their profit without looking customer need. <br /> Today I paid $160 because I believed and trust your people and company. I am really very disappoint and sad after getting really terrible customer service. I think your people believe in short term business. I like car but I never recommend to anybody to buy form Dilawri dealer, Regina. Because of your sales person I have to answer to my boss and upper management persons. This is my biggest mistake that I trust YYY and Dilawri. When I went back to return cargo liner they refuse to take it back and force me to pay $160. I am not really concern about money but they make me fool and sale the product that I really don't want. <br /> I hope sir that you take required action against him so that it sets an example for other salespersons as well. It is highly unethical to disturb harasser people and speak rudely to customers.<br /> I would be obliged if you pay heed to my request on an immediate basis and revert back with your response to the complaint.<br /> Thanking you

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