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To put it in a couple of words, your support team's attitude really sucks. They are condescending and rude.They are not very helpful. One gets the feeling they are being kept from doing something more important. I am bringing the products back to Bestbuy and buying a competitive brand. One that is not just interested in making a onetime sale, but is interested in return business. To reiterate, your support team's atitude sucks.


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