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To Whom It May Concern:<br /> <br /> I can tell you some very good reasons why you're losing money &amp; customers. Your catalogs and stores have absolutely no CLASSIC CLOTHES. You have NO ONE who has gray hair anywhere. Who do you think took those of us to the Penny Store while WE were growing up...and yes, like it or not, we do get older. My suggestion is that you get new designers for EVERY AGE group who can come up with something many people will actually wear &amp; have your models, those cutesy skinny very young women, even the young &amp; very young girls in your catalogs plant their feet the way they should be, not pointed at each other to make them look like sexy provocative bimbos. We older people are the ones who used to shop at your stores, but I wouldn't be caught dead in anything you display right now...even when I was young. A 74+ year old woman with graying hair. Thank you, Kay McCormick


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