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The wife and I went to the Willow Grove Sussman Mazda in March to buy a new Car. They put us in a 2013 Mazda 6, which up to this date, has been a good car. The service on the other hand, left much to be desired. They had us go up there 3 different times just to sign paper work (which they had messed up in the first place), the car at the time had inspection stickers dated 8/13, already 6 months into the inspection, when we bought the car, and from what I understand, the inspection stickers are supposed to match the registration, which it did not. Their policy states, inspection over 3 months old, gets new stickers, but yet we got none. The straw that broke the camel's back is when the finance guy called my wife, and told her they made her first payment, and wants us to pay it back. No paperwork stating that, nothing stating that they paid our first month's payment, and yet we're supposed to pay the dealership for our first month's payment. My wife didn't think that sounded right, so as any concerned consumer, she called the loan company to confirm, and to make a long story short, the Finance guy yelled at us and even threatened to repo the car (even though the dealership no longer owns the car). Needless to say that is the first and the last time that either I or my wife will ever deal with Mazda.


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