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I'm sorry but I've already opened an account with bb&t due to the extremely dissatisfying customer service I received today from a co-worker of yours. The representative, Andrew Jacobs, rudely interrupted me, started getting an attitude as he spoke to me like I was an idiot, and embarrassed me because I didn't understand why I was told one thing then another. I have zero tolerance for poor customer service and I will be reporting him to upper management. I've been a member of Wells Fargo for about five years and now I can't believe that Wells Fargo, being so well known as they are, would hire such incompetent, sarcastic, and right out mean people to represent their name and establishment.


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