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Original Comment I purchased an Amana refrigerator 12/31/10 and have had nothing but problem with both the appliance and customer service. Two weeks after my extended warranty expired, the freezer portion of the refrigerator stopped working and I lost everything in it. We called customer service and were told to unplug it and replug it in, that it sometimes happens. At that time, we were told our warranty expired and the rep was pretty pushy about us buying another warranty. Two week after that phone call we got a letter telling us our warranty was about to expire - the date on the letter was one month prior to our receiving it - trying to sell us another warranty. In the past year there have been several occasions where we have found our frozen food completely thawed and after throwing away the food, had to unplug and replug to keep the freezer running. This morning, we awoke to a dead refrigerator and freezer with everything in it spoiled. Upon contacting the customer service number, we were told we could purchase a one year warranty for $350 that would take care of sending our a tech to repair (if possible). I asked what would happen after the year, and was told we would have to buy another year warranty. In our case if history repeated itself with the way this appliance dies, we would have ended up paying over $2500 for 6 years use of the damn appliance, which is absurd!<br /> It seems that Amanda makes garbage appliances and then tries to bleed you dry with warranties. Shame on them! Not only will I never buy another Amana appliance, I will make sure everyone I talk to knows about our experience with this company.

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