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Original Comment I've tried to get up with customer service,but can't for some on reason. My husband has nothing at all to do with my computer,he don't know how to operate one. But for some unknown reason Google"Google Play Google" has gotten his bank acc. & has drafted out $13.87. N0 one hasn't given them the acc. # nor permission. So someone has gotten his bank acc. # and used it get the money. They had ways of getting the bank acc. # so they have ways of using the same # and return it back to the bank. I have no idea what this google play is? I do have a 5 yrs. old great grand child that on the computer & plays games, but thats all I know. If I owe the $13.87 for playing games I'll be glad to pay it. But not the way they went about to get it, without permission, I'm not allowed to use my husbands bank acc. I have my own at a different bsnk. Please get this straighten out, and put the money back in his acc. Thank you

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