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Original Comment (1) I went to AVG sight to download free AVG/2013. (2)The web sight looked like yahoo.com,so i thought it was safe to download free AVG/2013. (3)The next thing i knew msn and bing took over control of my computer. (4)I contacted AVG to remove msn and bing from my computer,the site said nothing about msn or bing only AVG/2013 free download. (5)I contacted AVG i told tech to remove msn and bing from my computer,rogers and yahoo.com were my servers not msn or bing. (6)I told the tech i had to go to a funeral,i gave her permission to remove msn and bing and reinstall rogers and yahoo.com (7)When i came home from the funeral,she had deleted rogers and yahoo.com and left msn and bing as my server (check the text you will see that i am telling the truth) (8)Contacted AVG again to resolve problem. (9)First tech could not solve problem,4 to 5 techs were involed. (10)Each time a tech tried to solve problem they made it worse. (11)One tech came on line,he said i cut him of ,i did not cut him of, i wrote in the box asking what he wanted me to do. (12)Tech removed msn and bing and reinstalled rogers and yahoo.com (13)I thought the problem was fixed until i tried going to google it was gone. (14)Called AVG again to have google reinstalled. (15)This (FIASCO) started at about 9am and ended at about 7pm (16)When i texted techs to tell them about problems they said they did not know what i was talking about. They forced me to call in many times.I repeated word for word what was on the text,then they knew what i was talking about. (17)The text was clear and to the point, what was needed to be done. (18)Fix the problem with your techs teach them how to read and to comprehend the text.They do what they want not what they are asked to do. (19)This problem should have been solved with one text, not the whole darn day. MURRAY HAIST P.S. I hope you fix this problem

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