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I wish I knew about this page earlier because I just started using this card as well. I cancel a payment because it was the wrong card I used and the merchant won't send out a email so I did a 3 way call with the merchant and netspend on the phone netspend agreed to do a verbal agreement and said my funds will be released to me in 6 to 8 hrs not only have I not received my funds and this is the second day. Everytime I call they are giving me different responses. I am calling my lawyer because this false accusations they are giving me and then they are rude and hanging up the phone on me. I will never use NETSPEND again.


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