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Original Comment My ice box went out on July 17, went to the Antioch Store in Kansas City, bought a new one, they told me I had to wait a full week before delivery date, living at out of coolers for a week is not a picnic. Had to throw away of lot food that would not last in coolers. Delivery date finally arrived, although the men who delivered it were nice enough, they screwed it up, the doors do not close probably (they were put on crooked) thus the seal does not work and nothing stays cold or frozen, the ice maker barely makes ice, went back to Sears to get someone out to repair the doors, instead of repairs they said they would make an even exchange, (that should tell you something)wait another week, delivery time in the first email between 7:30 AM and 9, now it's after 4:00 in the afternoon and still no delivery.. Every appliance I have in my home is from Sears, my husbands tools, his lawn tractor, even his work boots are sewn crooked, my clothes are from sears, my shoes are from Sears, I take my granddaughters shopping at Sears, trust me I will not spend another dime at Sears, this experience is beyond reasonable. I DO NOT and WILL NOT recommend Sears to anyone, ever again.. You really need to get your act together. After reading all of the complaints against your store, I'm surprised you are still in business.

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