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Original Comment It was very depressing reading all of the comments re customers experiences with coby customer service and I can agree with all of you because I'm in the same boat. I sent my new tablet for repair/replacement as directed by their customer service tech support on May 30,2013. After about 8 weeks I called to get status as to when it would be returned... It appears that the Coby Corp fell off the face of the earth as I was not able to reach a "warm body" anywhere in the USA. In doing a search on "bing" it looks as though coby is in bankrupcy and closing much (if not all) of it's US repair shops. As a result, I've pretty much given up of ever seeing my beloved tablet again. The sad part of it is... this company did not have the decency to tell me to get loss or so I can move on with my life.

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