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Original Comment To whom it may concern:<br /> <br /> <br /> <br /> On 9/15/10, my elderly parent fell in a handicapped parking space and broke their hip at Club 8186 in Scarborough Maine. Instead of the Associates calling 911, they pulled my parent up by lifting my parent under the shoulders and dragged my parent off the ground and permanently paralyzed my parent's right shoulder. My elderly parent has only social security to live on. My parent cannot have surgery to fix their shoulder, because the surgery is so dangerous at their age, that it would kill my parent.<br /> <br /> <br /> <br /> My elderly parent is in chronic pain 24 hours a day. The only alleviation from the pain is taking tylenol. My elderly parent has used their social security to pay for Doctor's to look at it. Even though my parent has Medicare, Medicare only pays a portion of the Doctor's visits, then my elderly parent must pay the difference. My elderly parent has to choose between paying for a Doctor to look at their shoulder or paying for heat. THIS IS A DISGRACE. <br /> <br /> <br /> <br /> <br /> <br /> When I filed an Insurance Claim with Claims Management Insurance, Walmart's Insurance Company, they refused to process any Claim, because they said my elderly parent should have told the Associates to CAll 911. It was not the obligation of the Associates to CALL 911. I told the Insurance Adjuster David Sloane, how can my elderly parent tell an Associate to call 911 when they were in so much pain they could not talk.<br /> <br /> <br /> <br /> Ms. Walton is one of the richest women in the world and they don't want to pay an Insurance Claim because their Associates were too ignorant to call 911. What is Sam's Club? It is a barbaric <br /> <br /> store that takes advantage of Senior Citizens and when a handicapped Senior Citizen falls in a handicapped parking space and breaks their hip, they are dragged by the Associates and put in a Wheelchair cart and pushed into the store to buy. IS that how desperate Ms. Walton is to get money from the handicapped Senior Citizens?<br /> <br /> <br /> <br /> Due to the Sam's Club staff and Claims Management Insurance Company cruel indifference to human suffering, I am filing a complaint with the Justice Department indicating that you MS. Brewer (President) and the General Counsel who obviously do not know the ADA Compliance Laws. Since you are in direct violation of the American with Disabilities Act, my complaint will be against Sam's Club for failure to have Emergency Procedures in place when Elderly Handicapped people fall and break their hip.<br /> <br /> <br /> <br /> Furthermore, I want to know why you cannot resubmit my Insurance Claim with Claims Management Inc. and ask them to reevaluate this Claim. My elderly parent is shoulder is permanently paralyzed and will never be free of pain. THIS IS DESPICABLE!!!!<br /> <br /> <br /> <br /> How can you sleep at night knowing SAM's Club that you are the CEO does this to elderly handicapped people?<br /> <br /> <br /> <br /> If you want to contact me, you may send an email to my <br /> <br /> email address.

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