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Original Comment After being a loyal 5 year customer I just had my service shut off today due to a past due balance. The cost of living keeps going up and we are a single income family of 4 and we barely make ends meet as it is. Between my Wife and I we spent much of our day getting the run around by your local customer service dept and the end result was our service is still shut off all for less than 100.00 past due balance. I think its a shame that the people who pay your salaries are treated criminal for not having the ability to pay your inflated prices and fees and interest for past due balances! How about showing some sympathy for those below you who are struggling through this poor economy and having to rob peter to pay paul all because some big shot wants more in his pocket! I didnt deserve to have my service shut off after paying you 150.00 a month for 5 years! In my opinion this is not how you treat a long time customer!

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