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Original Comment I have to report a problem. I've struggled through the system @ Express Script several times before but this time the problem has put my health at risk. My doctor faxed three scripts on Dec. 3rd that I have been taking successfully for years. Your office called about Dec. 7th to ask for permission to put $628.00 on my credit card for one medication. I charged to Senior Advantage to avoid this problem. Charging this on an old policy caused a huge delay. Senior Advantage intervened for me about Dec. 10th. To our understanding, the error was corrected BUT they cancelled the scripts but did not mention that to us. I called the automated system on Dec. 16th and was told there were no scripts for me. I spoke to a representative who explained I needed to call my doctor because they had <br /> cancelled the original scripts. They did fax them again that day. Last night I got an automated call asking if I would approve sending these three medication. Of course, I will but I kept asking for cost. No answer. I called back and spoke to several people. The third transfer was to a Medicare Representative and the call dropped. Today, I spoke to Medicare Representative and still don't know how much I will own. I'm a bit nervous. I called Senior Advantage to check if I can go to a local pharmacy. I can at a significant increase in cost. I'm stuck. NOT FAIR!

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