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Original Comment I have been a loyal AAA member since 2008. I received my renewal notice at the beginning of January stating that because I was on auto renewal my renewal rate was going to be $29.00, a discounted price from the $54.00 standard rate. So since I thought that was a great discount I called up and added by boyfriend on for an additional $30.00 for a gift. I confirmed with the representative that the charge would appear as $29.00 for myself and $30.00 for the additional membership. I received my credit card statement and saw I was billed $54.00 plus the $30.00, so I called member services and was told that I was quoted incorrectly and that the $29.00 was the fee to upgrade my membership??? No one ever discussed upgrading the membership, and I stated I wanted what was quoted to me. They refused to credit the difference. What a scam. You can bet that next year there will be no renewal for either of us. So much for companies wanting to keep good customers. At this point I will be spreading the word to everyone I know who will be up for renewal to drop their memberships. Why do business with a company who doesn't stand by their offerings?

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