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Daughter and I stayed at the Days Inn in Southern Pines, North Carolina. We had a horrible time. The first room we got had bugs in it and it also had a lot of dust in the room. My daughter is allergic to dust so we had to move. We told the front desk and they switched our rooms. I was thinking great now we can finally enjoy our stay, but I was wrong. The heat did not work in the room, mind you its 30 degrees outside. I had to take my daughter to my mothers hotel room(Hampton Inn)because she was shaking so bad because she was cold. We called the front desk and made a complaint. The woman that answered the phone was so rude and had an attitude. She said there was nothing she could do about it but tell the manager. So we slept in a cold room. Not only was the room cold the heater must have been broke because it made noise all night. I couldn't even sleep. I also called back to inform her that I left my charger in the other room she said with an attitude "Well you can't go get it now, there is nothing we can do." You could tell by her voice she was sleep and didn't want to be bothered. The next morning we checked out and the customer service was horrible. We told the another person at the front desk and she asked "well what do you want me to do about?" One thing I can say is I WOULD NEVER GO BACK TO THAT PARTICULAR DAYS INN. It makes me not want to go to any Days Inn. I was so disappointed. If you live in Southern Pines, North Carolina and decide you want to get a room at Days Inn run for you life. I don't recommend anyone stay here.


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