Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I received 2 form letters from P. Brian Moore, Sr. V.P. that my account was overdrawn. It was not overdrawn. The teller transferred money from the wrong account. I called customer service and spoke to 3 different people and finally, on today(3/19) I spoke with a supervisor and he was able to correct the problem and reverse ALL fees charged incorrectly. Your teller's need to read first and if there is something they don't understand, they should question. My statement closed on 3/11/04 and I was not aware of this overdraft fees in error until I received my statement on 3/17/14. What happened to the old fashion way of notifying your customers quickly regarding an overdraft or are you that eager to make money? Let's go back to REAL CUSTOMER SERVICE.

Feedback

Your Name

Your Email

Verification