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Customer services is the worst EVER I have experienced in my life. This is the second time i took off from work to wait for RCN to come to fix the cable. And they did NOT show, First they said i canceled lie number one i never did. Lie #2 they said oh your son said there were no issues. I have noone here living with me. Shame on RCN I lost my salary for the day & once again-no service!!! after 35 mts waiting to talk to a manager I was put on hold again & finally when the mgr did get on the phone the mgrs tone was very unsympathetic.


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