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Original Comment On March 31, 2014 I called in regards to changing 1 of the 3 phones on my account to another provider. I was told there would be a early termination fee due to the phone, not the number was under contract til July 2014. I called back and asked if I could switch one of the basic phone numbers with the smart phone numbers, and was told that could be done. After that was done the number that was now associated with the basic phone was ported to Verizon. Now I am being charged with an early termination fee which I refuse to pay due to the fact I am still using the smart phone and paying for that type of plan. AT&T takes over my phone service soon and can not help with this problem.I did what I was told I could do and now the story has changed. The only solution that is viable for me is to change providers.

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