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Original Comment Do not buy any Bissell product! They do not honor Warranties. I have a 9 month old Vacuum cleaner that is still under factory warranty. It has not been abused or misused and the filter has been cleaned and the canister emptied after every use, the brush & belt are turning just fine yet it has no suction whatsoever. i contacted Bissell's customer care line, once again no help. They asked me to take the bottom of the Vacuum off and remove the brush & belt myself while i was on the phone with them. I informed the man at customer care that i was not a vacuum technician and did not want to attempt this fearing i would only make the problem worse. At which time i was told there was nothing Bissell could do for me, even though it has not been a year since i bought this machine. Bissell has bad customer service and will not honor factory warranties. im stuck with a vacuum that is useless junk. i would not recommend them to my worse enemy!

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