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My first time to order by Sams club online. My experience has been very unsatisfactory. This issue is about an ongoing problem with an order (order number . When ordered was given a shipping date of October 27-October 31. In the confirmation letter you noted that a trackng number would be sent shortly in another e-mail. today is October 30 th stll no email with tracking number. I have made several called to customer service who tells me various stories that the order is shipped , another the order is in process and the order has not been sent its a software glitch. I want my order.


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