Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I've been a 15 yr loyal customer. I purchased a iPhone 5C last week and they sent me the incorrect SIM card for the phone not once but three times. I paid for next day shipping and they refuse to correct the situation. I have lost business because of this situation and I have tried to resolve the issue by suggesting several solutions not of which they liked. Instead the supervisor decided to send me over to the cancellation department, and they told me that i just need to continue to wait for the correct card to come in the mail (6-10 days).<br /> <br /> I wonder how would Boost feel if they could not have customers walk in to buy their phones for that length of time and lost millions of business rather than just the thousands that this inconvenience has caused me. Too bad its so hard to spend a few extra dollars to get a loyal customer the correct item they paid for when the company screwed up and the customer offered several solutions to resolve the issue.

Feedback

Your Name

Your Email

Verification