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Original Comment I bought a vizio 60'inch smart TV last august in 2014, around February of 2015 it started to shut itself off for no reason. On the evening of April 11,2015 it went off and never turned back on again! I contacted vizio on April 13, 2015 since my TV was still in it's original 1 year manufacturers warranty I was told it would be 2 to 3 business days and a tech would come to my home to fix the problem. Well on April 15, 2015 I had heard nothing in regards to fixing my television so I called vizio again and spoke with another representative and this time was told it takes 5-6 business days to have a tech come out to my home she also went onto tell me I should have received an email about the issue from vizio. I never received any email due to the fact the representative spelled my email address incorrect and also put a incorrect date to when I had purchased my tv! On Friday April 17, 2015 I called vizio again and this time they told me my parts had never been ordered and went onto blame the tech company ITI that will be fixing my tv, when who knows maybe in another lifetime,so I called this ITI company and they went on to tell me it was vizios responsibility to order parts and provide them with tracking information. So it is now April 21, 2015 and I've spoken with more representatives then I can count and I still have no idea when my television will be fixed! I really wish I would've read the reviews for this company and their products before making such a big purchase and only to be left with garbage,60 inches of garbage at that, this was a lesson learned! I will definitely be contacting the attorney generals office and the better business bureau tomorrow! I can only hope that everyone else who has left their feedback does the same! This is not good business and vizios president and vice president and all their ceos and head honchos should be ashamed of themselves ripping off innocent hardworking people!

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